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Welcome to International Students and Scholars Services

International Students & Scholars (ISSS) is here to strengthen, enrich and advocate for international education and cultural exchange by anticipating and responding to the specific needs and concerns of the international community.

Contact Us

To reach an international student advisor, feel free to contact us and please include:

  • an explanation of the issue
  • all the relevant questions you may have related to the issue
  • Name and WVU Student ID

Our advisors will conduct the proper research for you, review your record, and provide a documented response. We will also include additional staff as needed who specialize in your issue.

If a follow-up appointment is determined to be necessary, an initial contact with our office following the above procedures will begin that process.

We do monitor communications daily and assess for urgency. We also work quickly to reply, but please allow up to 3 business days for a response.

Our office resumed normal business operations on January 2nd, 2024 after the university was on holiday and staff was on leave since December 22nd, 2023. We received a considerable amount of e-mail and requests during this time and ask that you keep in mind there is a queue and we cannot expedite requests. We do, however, monitor for urgency. Please expect an e-mail response time of 1-3 business days. Please also be aware that some requests may take up to 15 business days to process. We will work as quickly as possible to respond to all e-mail and process your request promptly after the holiday. Your patience and understanding during this busy time as we return to normal operations and prepare for the new semester is much appreciated. We may be reached at isss-students@mail.wvu.edu with any concerns.