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Express Mail Services

International Students Services Express Mail for I-20 or DS-2019 updates

After you receive your initial (first) I-20/DS-2019 from WVU, ISSS offers you three options for obtaining an updated I-20/DS-2019.

Option 1: Pick up your I-20/DS-2019 in person.

Option 2: ( Not recommended) Send us a self-addressed, stamped envelope (at your expense) - meaning, put an envelope with your return address with already paid shipping in another envelope that will be sent to our office. This is not recommended because there is a large delay in when/how we receive mail and when it may be sent back to you.

Option 3: Have it sent via express mail directly to you (at your expense). If you wish us to send your I-20/DS-2019 via express mail, please follow the directions below. Please note: Do not go to the DHL, FedEx, or UPS sites directly.

  1. Log into to check the status of your I-20/DS-2019 request. Once the status shows, "Request Completed" you can request express mail. Do not pay for shipping before your status shows "Request Completed" as your request may be denied.
  2. Go to and click on "Student Sign up" to create an account. When you are logged in, click on "Receive documents from university." Search for West Virginia University (or click on the state). Choose "International Students & Scholars Services (ISSS)." Fill out the required information, choose shipping preferences, and submit payment.
  3. Once you have completed step 2, please be sure to email our office at to let us know that you have chosen express mail and we can then download the shipping information and send you your updated I-20/DS-2019.